Quick summary — what we need and what you get
Submit your project details using our comprehensive form below, and Citadel Stone will provide a detailed custom limestone estimate within 48–72 business hours (typical response time). Your quote package includes material pricing, fabrication costs, delivery estimates, and installation allowances, plus complimentary sample packs, Technical Data Sheets, and installation guidance to support your decision-making process.
How the quoting process works
Step 1: Submit your project details
- Complete the form below with measurements, finish preferences, and project requirements
- Upload plans, photos, or existing site documentation to speed the review process
Step 2: Initial review & clarification by Citadel Stone
- Our specification team reviews your submission within one business day
- We’ll contact you via your preferred method to clarify details and discuss options
Step 3: Measurement verification options
- Client-provided dimensions accepted for preliminary estimates
- Professional site measure available through our installer network (fee applies)
- CAD drawings and scaled plans provide most accurate material calculations
Step 4: Grade & finish selection and sample sign-off
- Receive curated sample board showing recommended limestone grades and finishes
- Photo documentation and pattern matching for bookmatched installations
- Final sample approval before fabrication begins
Step 5: Pricing breakdown & installation allowance
- Detailed line-item pricing for materials, fabrication, edge profiles, and finishing
- Delivery and staging costs based on site access and local logistics
- Installation allowance estimates covering labor, substrate prep, and site conditions
Step 6: Proposal delivery, revision, deposit & scheduling
- Complete project proposal with terms, timeline, and next steps
- Revision rounds to refine scope or adjust specifications
- Deposit collection and production scheduling upon approval
What we need from you — measurement & documentation checklist
- Project address and contact details — including site access information
- Project type — kitchen, bathroom, lobby, exterior patio, pool surround, or commercial application
- Project area in square feet — real dimensions OR scaled drawing/CAD file (PDF/DWG format)
- Slab thickness desired — 20mm, 30mm, 40mm, or select “Recommend” for guidance
- Finish preference — white polished, honed, leathered, brushed, or “help me choose”
- Installation required? — Yes/No, plus access constraints (stairs, elevator, gated community)
- Substrate type — existing countertops, concrete slab, framing, or new construction
- Demolition/removal needed? — existing material removal and disposal requirements
- Preferred lead time — desired installation window or project completion date
- Budget range (optional) — helps us tailor options to meet your investment level
- File uploads — plans, photos of existing site, inspiration images, project specifications
- Data consent checkbox — permission to contact and store project information per privacy policy.
How we estimate installation costs — what drives the price
Installation pricing depends on multiple factors that affect both material requirements and labor complexity:
- Measurement accuracy — precise dimensions reduce waste and ensure proper fit
- Slab grade & finish — premium bookmatched slabs require specialized handling
- Fabrication complexity — integrated sinks, mitered edges, and custom profiles increase costs
- Edge profile selection — standard eased edges vs. decorative ogee or custom treatments
- Substrate preparation — existing surface removal, leveling, or structural reinforcement
- Movement joints & thresholds — expansion accommodation and transition details
- Site access & staging — stairs, elevators, narrow doorways, and protection requirements
- Disposal of old material — removal and disposal of existing countertops or flooring
- Local labor rates — regional variations in skilled stone installer availability
- Optional protective sealers — upgrade sealing treatments for enhanced stain resistance
Note: Installers typically price using a combination of per-hour labor plus per-slab fabrication line items. Citadel Stone provides an installation allowance in our estimates and can arrange firm installation bids after sample approval and final measurements.
Grade & finish guidance — picking the right white polished limestone
Grade overview — commercial vs premium bookmatched slabs
- Commercial grade — consistent color with minor natural variation, suitable for most residential and light commercial applications
- Premium bookmatched — dramatic vein patterns matched across adjacent slabs, ideal for feature walls and luxury installations
- Architectural grade — minimal variation with superior surface quality, specified for high-end commercial and hospitality projects
- Custom selection — hand-picked slabs for unique projects requiring specific aesthetic characteristics
Finish impact on cost & maintenance — polished vs honed
- Polished finish — mirror-like surface with maximum light reflection, easiest to clean but shows scratches more readily
- Honed finish — matte surface with better slip resistance, hides minor wear patterns, requires more frequent sealing
- Specialty finishes — leathered, brushed, or flamed textures provide unique aesthetics with varying maintenance requirements
Microcopy: If you’re unsure about grade or finish selection, choose “help me choose” and we’ll send sample board options showing the differences.
Measurement tips — how to give us accurate numbers
Do measure:
- Exterior wall-to-wall dimensions for accurate material calculations
- Fixed items like islands, columns, and built-in appliances
- Door and window openings requiring threshold transitions
- Appliance cutout locations and reveal height requirements
- Backsplash areas and wall cladding zones
Don’t rely on:
- Hand-sketched measurements without at least one verified scale dimension
- Photos alone without accompanying measurements
- Old blueprints that may not reflect as-built conditions
- Rough estimates that could result in material shortages or overages
If measurement accuracy is uncertain, select “site measure” in the form. Citadel Stone will quote a professional measurement fee (typical range varies by location and complexity).
Form Area
Form completion time: approximately 5-10 minutes
Form Fields & Backend Mapping
Contact Information:
- Project name → project_name → text → required → max 100 chars
- Contact name → contact_name → text → required → max 80 chars
- Company / Firm (optional) → company → text → optional
- Email → email → email → required → validate email format
- Phone → phone → tel → required → validate NANP format (US)
Project Details: 6. Project address → project_address → textarea → required → include city/state/ZIP 7. Project type → project_type → select → required → options: Residential-Kitchen, Residential-Bathroom, Residential-Exterior, Commercial-Lobby, Commercial-Retail, Commercial-Outdoor, Other 8. Square footage or area → area_sqft → number → required → min 1, step 0.1 9. Slab thickness → slab_thickness → select → required → options: 20mm, 30mm, 40mm, 50mm, Custom (with note) 10. Finish preference → finish_pref → select → required → options: White Polished, Honed, Leathered, Brushed, Unsure/HelpMeChoose
Installation & Logistics: 11. Installation required? → installation_required → radio → required → options: Yes, No, Need Installer Quote 12. Site access constraints → site_constraints → textarea → optional → note: stairs, elevator, gated access 13. Desired installation window → install_window → text/date-range → optional 14. Preferred budget range → budget_range → select → optional → options: <$10k, $10k–$25k, $25k–$50k, $50k+
Documentation & Files: 15. Upload plans/drawings → upload_plans → file → optional → accept: PDF, DWG, JPG, PNG; limit 20MB 16. Upload photos of site → upload_photos → file → optional → multiple: true; accept JPG/PNG; limit 20MB each 17. Notes / special requests → notes → textarea → optional → max 1000 chars
Permissions & Contact: 18. Permission to contact & data consent → consent → checkbox → required → text: “I consent to Citadel Stone storing my contact details and project information to provide a quote and for follow-up communications. See privacy policy.” 19. Preferred contact method → contact_method → select → optional → options: Email, Phone, Text 20. Captcha / bot-prevention → captcha_token → hidden → required
File Upload Microcopy: “Upload plans or photos to speed the quote — acceptable types: PDF, DWG, JPG, PNG. Max 20MB per file.”
What happens after you submit
Upon form submission, you’ll receive an immediate confirmation email with your quote request number and next steps. The confirmation includes links to request additional samples, our buyer’s checklist, and direct contact information for follow-up questions.
Our specification team reviews all submissions within one business day and contacts clients within 48–72 business hours (typical) to discuss project details, clarify requirements, and schedule any necessary site visits or additional consultations.
Confirmation Email Template: Subject: “Thanks — Citadel Stone quote request received: [project_name]” Body: “Thank you for requesting a quote for polished limestone from Citadel Stone. We’ve received your project details and will contact you within 48–72 business hours to discuss your requirements and provide a detailed estimate. Your quote request #[number] includes the uploaded files and project specifications. In the meantime, you can request additional samples or speak with our specification team at [phone]. Your information is stored securely per our privacy policy.”
Privacy, data & site visits
By submitting this form, you consent to Citadel Stone storing your contact details and project information to provide quotes and follow-up communications. We do not sell your data to third parties. See our privacy policy for complete details. Site visits for measurement verification require property owner permission and may incur additional fees.
For projects requiring EU/UK privacy compliance, we can provide custom privacy wording to meet regional requirements. Contact our specification team for international project support.
Pricing transparency & payment terms
Citadel Stone operates with transparent pricing and straightforward payment terms. Material deposits typically range illustrative percentage 30-50% of total material costs, with balance due upon delivery. Fabrication work requires approval of shop drawings and may require additional deposits for custom work.
Installation quotes represent allowances until final site measurement and installer bids are completed. Sample fees are credited toward material orders over minimum quantities. Payment methods include check, wire transfer, and credit cards for deposits under specified limits.
Common questions
- Lead times: Standard slabs ship in 2-4 weeks; custom fabrication adds 4-6 weeks; installation scheduling depends on contractor availability
- Sample returns: Samples may be kept; return shipping available for large sample boards upon request
- Warranty basics: Material warranty covers structural defects; installation warranty provided by certified installers
- Transport & staging: Delivery includes positioning; crane or special access equipment quoted separately when required
Call to action & contact
Ready to move forward with your white polished limestone project? Request your white polished limestone quote now using the form above, or contact Citadel Stone’s specification team directly for immediate assistance.
Our team provides complimentary sample packs, technical support, and installer network access to ensure your project exceeds expectations. Visit our showroom to see full slab displays and discuss your vision with stone specialists who understand both the technical requirements and design possibilities of premium limestone installations.
