Product at-a-glance — one-row spec table
| Field | Detail |
|---|---|
| Product name | Citadel Stone White Limestone Outdoor Tiles |
| Typical sizes available | 600×600 mm, 600×900 mm, 800×800 mm, custom sizes on request |
| Typical thicknesses | 20 mm, 30 mm (verify with TDS for pedestal or mortar-bed applications) |
| Finish options | Honed, sawn, brushed, tumbled; polished available (request samples) |
| Typical applications | Patios, pool decks, terraces, courtyards, plaza paving, roof decks |
| Packaging unit | Crated pallets; unit count and gross weight vary by size (request shipping doc) |
| Handling note | Use mechanical handling (forklift, pallet jack) for all crated formats |
| Contact CTA | Request TDS, sample slabs and mock-up support from Citadel Stone |
Full technical data — required fields (copy-paste spec sheet)
Product name / collection: Citadel Stone White Limestone Outdoor Tiles
Manufacturer: Citadel Stone — contact for current SKU and collection nomenclature
Origin / Quarry: Request quarry location and lot/batch traceability documentation
Typical sizes, nominal thickness & tolerances: Nominal sizes 600×600 mm, 600×900 mm, 800×800 mm; thickness 20 mm or 30 mm. Request dimensional tolerance data (±X mm) and warpage limits from TDS.
Finish(s) offered: Honed (most common for outdoor slip resistance), sawn, brushed, tumbled; polished available (specify wet slip test for pool decks if polished).
Density / specific gravity: Request TDS for bulk density (typically expressed in kg/m³ or lb/ft³).
Water absorption: Low absorption typical for sound limestone; request ASTM C97 or EN 13755 test report to confirm suitability for freeze-thaw climates.
Flexural strength / bending: Request ASTM C880 or EN 12372 modulus of rupture (MOR) test to confirm structural adequacy for pedestrian or light vehicular loading.
Mohs hardness / scratch resistance: Limestone typically ranges 3–4 Mohs; request lab confirmation for high-traffic commercial applications.
Slip resistance test method & rating (wet/dry): Request DCOF (Dynamic Coefficient of Friction) AcuTest or EN 13036-4 pendulum test results for wet and dry conditions. Honed and brushed finishes generally offer better wet slip resistance than polished.
Thermal behaviour / freeze-thaw suitability notes: White limestone with low absorption is generally suitable for freeze-thaw climates when installed over engineered drainage base and open joints. Request ASTM C666 or EN 12371 freeze-thaw cycle test report.
Recommended joint width & joint material options: Typical joint widths 5–10 mm for pedestal systems; 6–12 mm for mortar-bed. Use polymeric sand (pedestal/sand-set), cement-based grout (mortar-bed) or open drainage joints (commercial plaza). Verify with installer and engineer.
Recommended bedding (mortar/thinset/pedestal) and substrate notes: Specify mortar-bed over structural slab for heavy pedestrian/vehicular; pedestal system over roof deck or plaza; sand-set over compacted engineered base for residential patios. Substrate must meet flatness tolerance (e.g., ±3 mm over 3 m). Consult licensed structural engineer for load-bearing applications.
Packaging, pallet count & gross weight per pallet: Request packing list with units per pallet and gross weight (kg or lb) to plan site logistics and crane/forklift capacity.
Handling & lifting note: Mechanical handling required. Do not hand-carry large-format slabs. Use suction lifters or slings. Wear cut-resistant gloves and steel-toe boots.
Storage & on-site protection guidance:
- Store pallets on level, dry ground; use blocking to prevent ground moisture wicking.
- Keep crate wrapping intact until installation day.
- Protect from construction traffic, paint overspray and concrete/mortar splatter.
- Retain one sample slab per lot for future colour matching and repair orders.
Recommended sealers & TDS to request: Request penetrating sealer TDS (breathable, low-VOC) suitable for exterior limestone. Confirm recoat interval, coverage rate (m²/L or ft²/gal) and compatibility with substrate adhesives.
Warranty & acceptance procedure: Mock-up sign-off required before bulk delivery. Photograph mock-up wet and dry. Document finish uniformity, joint width and colour variation acceptance in writing. Request warranty scope (years, conditions, exclusions) from Citadel Stone.
Lead times & ordering: Typical lead times range 6–12 weeks from order to port (USA). Minimum order quantities apply; verify with Citadel Stone. Order all material from single production lot to ensure colour and finish consistency.
Citadel Stone contact CTA: Request TDS bundle, finish samples, mock-up support and procurement consultation.
Safety note: Follow product label instructions and Safety Data Sheets (SDS) for all cleaners, sealers and adhesives. For structural or electrical work consult licensed professionals. Confirm warranty and compatibility with Citadel Stone technical data sheets (TDS).
Tolerances, testing & QA acceptance
| Requirement | What to request | What to accept at delivery |
|---|---|---|
| Dimensional tolerance | TDS stating ±X mm length/width/thickness | Measure random sample; reject if outside stated tolerance |
| Warpage/lippage | Maximum bow/warp limit (e.g., ±2 mm over slab diagonal) | Use straightedge; flag slabs exceeding limit before installation |
| Finish uniformity | Finish description and reference photos (wet & dry) | Compare delivered slabs to approved mock-up photos; note batch variation |
| Batch/lot photo verification | Lot number on every crate; digital photos of entire lot (wet & dry light) | Match crate lot tags to packing list; retain sample slab from each lot |
| Visible defects acceptance criteria | Definition of acceptable natural variation vs. defect (veining, pitting, staining) | Agree defect criteria in writing before delivery; reject slabs outside criteria |
| Breakage allowance | Typical allowance 2–5% of order (verify contract terms) | Document breakage on delivery receipt; photograph; file claim within X days |
| On-site inspection at delivery | Designated QA representative present at unloading | Sign delivery receipt only after visual inspection; note discrepancies immediately |
Handling, storage & site protection — short protocol
- Unload pallets mechanically: Use forklift or pallet jack rated for gross pallet weight. Never tip or drag crates.
- Inspect immediately: Check crate integrity, count units, verify lot tags match packing list. Photograph any damage before signing delivery receipt.
- Store on level, dry surface: Use timber blocking to elevate pallets above grade. Avoid direct ground contact to prevent moisture wicking and staining.
- Keep wrapping intact until installation: Protect from UV, rain and construction debris. Re-wrap opened crates if installation is delayed.
- Segregate by lot number: Keep lots together and label clearly. Install tiles from mixed lots simultaneously to blend any minor colour shifts.
- Retain contingency samples: Set aside one full slab per lot in secure storage for future repairs or additions.
- Protect during construction: Cover installed areas with breathable sheeting. Prohibit vehicle traffic, welding and concrete pours near completed paving.
- Document storage conditions: Photograph pallet arrangement and protection measures for warranty and insurance claims.
Installation & substrate notes (high-level)
- Substrate stiffness and flatness matter: Limestone outdoor tiles require stable, engineered substrates. Mortar-bed installations demand structural concrete slabs meeting flatness tolerance (typically ±3 mm over 3 m). Pedestal systems require structural deck verified by licensed engineer. Sand-set patios require compacted crushed stone base with proper drainage gradient.
- Hire qualified installers: Engage contractors experienced in natural stone paving and familiar with outdoor movement joint design, drainage slopes and waterproofing details.
- Sample jointing options: Discuss joint width (narrow vs. open drainage), joint fill (polymeric sand, cement grout, open) and color with design team before mock-up.
- Movement joint strategy: Coordinate perimeter and intermediate expansion joints with structural engineer. Limestone expands and contracts with thermal cycles; rigid installations without movement joints will crack.
- Protection during construction: Establish no-traffic zones. Schedule limestone installation late in construction sequence to avoid damage from trades.
- Staged delivery for large projects: Coordinate phased deliveries to match installation pace and reduce on-site storage risk.
- Mock-up requirement (mandatory): Install 1–2 m² representative mock-up in final location. Photograph wet, dry, morning and afternoon light. Obtain written sign-off from owner, architect and specification writer before proceeding with full installation.
Safety note: Follow product label instructions and Safety Data Sheets (SDS) for all cleaners, sealers and adhesives. For structural or electrical work consult licensed professionals. Confirm warranty and compatibility with Citadel Stone technical data sheets (TDS).
Maintenance & cleaning guidance
- Weekly: Sweep or blow off loose dirt and organic debris. Rinse with low-pressure hose water if heavily soiled.
- Monthly: Damp-mop with pH-neutral stone cleaner (request TDS; avoid acidic or abrasive cleaners). Rinse thoroughly.
- Quarterly: Inspect joints for erosion or weed growth. Top up polymeric sand or grout as needed.
- Annually: Reapply penetrating sealer if water no longer beads on surface (follow sealer TDS for recoat interval). Pressure-wash at low setting (≤1500 psi) if recommended by sealer manufacturer.
- Stain removal: Identify stain type (organic, oil, rust, efflorescence). Use stone-safe poultice or cleaner matched to stain chemistry. Request TDS for all specialty cleaners. For persistent stains or surface damage consult professional stone restoration contractor.
- Avoid: Vinegar, lemon juice, bleach, ammonia-based cleaners, high-pressure washing (>2000 psi), wire brushes and acidic degreasers—all can etch or stain limestone.
Sustainability & sourcing
Request the following documentation from Citadel Stone to support your project’s sustainability goals:
- Quarry ownership and operation statement: Verify single-source quarry and chain-of-custody from extraction to fabrication.
- Environmental Product Declaration (EPD) or Life Cycle Assessment (LCA): If available, request third-party verified EPD per ISO 14025 or LCA study quantifying embodied carbon, water use and waste.
- Reclamation and restoration practices: Ask for quarry site restoration plan and biodiversity offset commitments.
- Embodied carbon notes: Natural stone has lower embodied energy than fired ceramics or concrete pavers when sourced regionally. Request transportation distance (quarry to port to project site) to calculate freight-related carbon.
- Certifications: Inquire about Natural Stone Council membership, responsible sourcing certifications or regional environmental compliance.
- End-of-life: Limestone is fully recyclable as aggregate or landscape fill. Include deconstruction and recycling plan in project specifications where applicable.
Buyer’s checklist — copy-paste ready
- Request finish mock-up samples: Order physical samples of all proposed finishes (honed, sawn, brushed) from Citadel Stone.
- Confirm lot matching: Specify single production lot for entire order. Request lot/batch number on every crate and packing list.
- Obtain full TDS bundle: Request technical data sheets covering dimensional tolerances, absorption, flexural strength, slip resistance and sealer compatibility.
- Request laboratory test reports: Obtain ASTM C97 or EN 13755 absorption test, ASTM C880 or EN 12372 flexural strength, DCOF AcuTest or pendulum slip test (wet/dry), and ASTM C666 or EN 12371 freeze-thaw cycling results.
- Develop handling and logistics plan: Confirm gross pallet weight, forklift requirements, unloading access and on-site storage location before delivery.
- Establish QA acceptance criteria at delivery: Define acceptable dimensional tolerance, warpage, finish uniformity and defect thresholds in writing. Assign QA representative to inspect at unloading.
- Verify installer qualifications: Engage contractor with verifiable natural stone paving experience. Request references and photos of comparable outdoor limestone projects.
- Assemble and approve mock-up: Install 1–2 m² mock-up in final location with actual joint width, bedding method and sealer. Photograph wet and dry. Obtain written sign-off from owner and design team.
- Obtain sealer TDS and application guide: Request TDS for recommended penetrating sealer, including coverage rate, recoat interval, curing time and SDS.
- Retain sample slabs for future matching: Set aside minimum one full slab per lot in secure storage for repairs or future additions.
- Order contingency stock: Add 5–10% overage to total order for breakage, cutting waste and future repairs. Store contingency pallets off-site if space limited.
- Confirm delivery windows and lead times: Verify production and shipping schedule. Coordinate phased deliveries for large projects to match installation pace.
- Arrange insurance and claims procedure: Confirm pallet insurance coverage during transit and storage. Document claims process and contact information.
- Schedule acceptance sign-off inspection: Plan final walkthrough with owner, architect and installer. Prepare punch list for any defects or installation corrections.
- Document warranty scope and exclusions: Obtain Citadel Stone warranty in writing, including coverage period, conditions, maintenance requirements and exclusions (e.g., acid damage, improper installation).
- Establish maintenance and cleaning protocol: Train facility staff or homeowner on safe cleaning products, sealer recoat schedule and who to call for repairs.
Inline CSV/Excel spec template — headers + annotated field notes
ProjectID,AreaID,GrossArea_sqft,TileSize_mm_x_mm,NominalThickness_mm,Finish,LotID,UnitsPerPallet,PalletsToOrder,WasteAllowance_notes,ShippingETA_days,Sealer_TDS_ref,InstallerName,MockupSignoff_YN,Notes
PROJ_001,Patio_A,1200,600x600,30,Honed,Request_at_order,Request_packing_list,Calculate_based_on_area,Add_7-10%_for_cuts_and_contingency,Request_lead_time_quote,Request_Citadel_Stone_sealer_rec,Contractor_Name_TBD,N_pending,Confirm_lot_matching_and_mock-up_before_full_deliveryField notes:
- ProjectID / AreaID: Use to track multiple paving zones within one project.
- GrossArea_sqft: Measure gross area including waste factor. Convert to m² if specifying metric.
- TileSize_mm_x_mm / NominalThickness_mm: Record nominal dimensions; verify actual tolerance in TDS.
- Finish: Specify honed, sawn, brushed, tumbled or polished. Request slip test for each finish if used near water.
- LotID: Populate at order confirmation. Match every delivered crate to this lot number.
- UnitsPerPallet / PalletsToOrder: Request packing list from Citadel Stone. Calculate pallets required: (GrossArea ÷ Tile coverage per pallet) + waste allowance.
- WasteAllowance_notes: Descriptive field. Typical allowance 7–10% for cutting, breakage and future repairs. Adjust for complex layouts.
- ShippingETA_days: Populate with Citadel Stone lead time quote (production + freight).
- Sealer_TDS_ref: Record sealer product name and TDS document reference for procurement and maintenance.
- InstallerName: Populate with selected contractor name and contact.
- MockupSignoff_YN: Mark Y only after written mock-up acceptance. Do not release full order until Y.
- Notes: Free text for special instructions, color matching notes, or delivery coordination.
Procurement clause & contract snippet (copy-paste non-legal)
Suggested RFQ/PO language (adapt to your contract format; not a legal document):
“Supplier shall provide white limestone outdoor tiles manufactured by Citadel Stone from a single quarry production lot. All tiles shall be accompanied by (a) Technical Data Sheets (TDS) covering dimensional tolerances, water absorption, flexural strength, slip resistance and freeze-thaw suitability; (b) laboratory test reports per ASTM or EN standards as listed in specification; (c) packing list with lot/batch numbers on every crate; (d) photographic documentation of tiles in wet and dry conditions; and (e) recommended sealer TDS and SDS.
Buyer reserves the right to approve finish samples and 1–2 m² in-situ mock-up before accepting delivery of full order. Mock-up approval shall be documented in writing and photographed. Tiles delivered shall match approved mock-up in finish, color range and uniformity.
Buyer shall inspect tiles upon delivery. Acceptance is conditional upon tiles meeting dimensional tolerances, warpage limits and defect criteria specified in TDS. Buyer may reject non-conforming tiles and document breakage or damage within [X] calendar days of delivery. Supplier shall replace rejected tiles or issue credit at Buyer’s option.
Supplier shall retain matching slabs from the same production lot for a minimum of [12] months after final delivery to fulfill warranty repairs or project additions. Buyer may order contingency stock and store it off-site at Buyer’s expense.”
Note: This clause is illustrative only. Consult legal counsel and adapt to your organization’s procurement policies.
QA test table — what to request from labs
| Test | Purpose | Report fields to verify |
|---|---|---|
| Water absorption (ASTM C97 or EN 13755) | Confirms low porosity and freeze-thaw suitability | Absorption percentage (by weight), test method, sample size, lab name and date |
| Freeze-thaw cycling (ASTM C666 or EN 12371) | Verifies durability in cold climates with moisture exposure | Number of cycles completed without failure, mass loss, visual inspection results |
| Flexural strength / MOR (ASTM C880 or EN 12372) | Ensures structural capacity for pedestrian or vehicular loading | Modulus of rupture (MPa or psi), test orientation (parallel/perpendicular to bedding), sample dimensions |
| Slip resistance wet/dry (DCOF AcuTest or EN 13036-4) | Confirms safe walking surface in wet conditions (critical for pool decks) | DCOF value (≥0.42 recommended wet), pendulum test value (PTV), test surface condition (wet/dry) |
| Bond/tensile adhesion (ASTM C482 or EN 1348) | Verifies compatibility between tile, adhesive and substrate | Bond strength (MPa or psi), adhesive type tested, substrate type, curing time |
| Spectral/color documentation | Establishes baseline for lot matching and future orders | High-resolution photos of tiles wet and dry, under natural and artificial light; color measurements (Lab* if available) |
| Lot/batch numbering | Enables traceability and quality control | Lot number visible on every crate; packing list correlating lot to production date and quarry block |
Action: Request all test reports from Citadel Stone at quotation stage. Verify that test samples represent the same material lot as your order.
Sample & mock-up protocol (numbered steps)
- Request finish samples from Citadel Stone: Order physical samples (minimum 300×300 mm) of all proposed finishes (honed, sawn, brushed). Request samples showing typical color range and natural variation.
- Review samples with design team and owner: Evaluate samples indoors and outdoors, wet and dry. Photograph under different lighting conditions (morning sun, overcast, evening). Document color and finish preferences.
- Assemble 1–2 m² mock-up in final location: Use actual tile size, thickness, joint width and bedding method specified for project. Install mock-up in representative area (same sun exposure, substrate, drainage slope).
- Apply sealer to mock-up (if specified): Follow sealer TDS for application, drying time and number of coats. This reveals final appearance and slip characteristics.
- Photograph mock-up thoroughly: Capture images wet (immediately after hosing) and dry, in morning and afternoon light. Include close-ups of joints, finish texture and any natural color variation.
- Test slip resistance in mock-up area: Walk on mock-up when wet. If slip resistance is inadequate, consider alternative finish (e.g., switch from honed to brushed).
- Conduct occupant/stakeholder review: Invite owner, architect, landscape architect and installer to inspect mock-up. Discuss any concerns about color, finish, joint width or pattern.
- Complete mock-up sign-off form: Document approval in writing. Form should include: Project name, date, tile product and lot number, finish, joint width, sealer used, photographs attached, signatures of owner and design team, and statement: “Approved mock-up serves as quality standard for full installation. Delivered tiles shall match mock-up in finish, color range and uniformity.”
Mock-up sign-off form fields:
- Project name & location:
- Date of mock-up installation:
- Tile product & Citadel Stone lot number:
- Finish specified:
- Tile size & thickness:
- Joint width & joint material:
- Sealer product (if used):
- Photographs attached: ☐ Wet ☐ Dry ☐ Morning light ☐ Afternoon light
- Approvals: Owner signature & date _____ | Architect signature & date _____ | Installer signature & date _____
- Notes/conditions:
Warranties, returns & contingency stock
Warranty scope: Request written warranty from Citadel Stone specifying coverage period (typically 1–5 years), what is covered (manufacturing defects, dimensional non-conformance) and what is excluded (damage from improper installation, chemical exposure, abrasive cleaning, structural substrate failure, normal wear). Warranty is typically void if limestone is installed without mock-up sign-off, without proper drainage, or cleaned with acidic products.
Return procedure for excess or damaged pallets: Confirm return terms at order. Unopened, undamaged pallets may be returnable within X days of delivery for restocking fee. Damaged pallets must be documented photographically upon delivery; claims filed within [3–7] business days. Coordinate return freight and credit process in writing.
Contingency stock recommendation: Order 5–10% additional material beyond calculated project area. Store contingency pallets in climate-controlled or covered off-site location. Contingency stock ensures you have matching tiles from the same production lot for:
- Cutting waste and installation breakage (typically 3–5%)
- Future repairs (cracked tiles from freeze-thaw, impact or substrate settlement)
- Small additions or alterations (steps, borders, path extensions)
Matching future orders: If you exhaust contingency stock, matching the original lot years later is difficult. Color, finish and even quarry block characteristics shift over time. Always retain at least one full sample slab per lot in long-term storage. When ordering replacement tiles, provide Citadel Stone with original lot number and sample slab for best-effort matching.
Specifier’s quick guide — choosing white limestone outdoor tiles by local climate
White limestone offers a soft, pale canvas for exterior paving where a refined look is desired; selection should respond to exposure, maintenance and anticipated loading. The short notes below are entirely hypothetical and written in conditional language to help specification teams compare climates across a handful of US cities and states — they do not describe real contracts or clients. The guidance uses the product name white limestone outdoor tiles to illustrate how a material line might appear in procurement and technical text.
Fort Worth, Texas
Fort Worth’s inland Texan climate brings hot summers, strong solar gain and occasional severe storms that can drive wind-blown grit and rapid wet/dry cycles. For Fort Worth we would typically specify a dense, low-absorption white limestone outdoor tiles grade with a honed or lightly textured finish to cut glare and improve grip; movement joints should be sized for thermal expansion. As a practical rule, 20–30 mm for pedestrian patios and 30–40 mm where light vehicles may operate. The supplier could supply finish samples, technical datasheets, specification notes and palletised delivery options on request.
Duluth, Minnesota
Duluth faces long, cold winters, heavy snow and frequent freeze–thaw cycles alongside lake-effect moisture — conditions that prioritise frost resistance and drainage. In Duluth we would recommend selecting white limestone outdoor tiles with proven low water uptake and a textured or sandblasted finish to reduce slip when wet or icy; robust subbase and joint detailing would also be advised. Typical thickness guidance might be 20–30 mm for terraces and 30–40 mm for occasional service vehicle access. The supplier could provide lab data, sample panels, specification guidance and palletised shipment planning if required.
Sarasota, Florida
Sarasota’s coastal, humid subtropical environment exposes paving to salt spray, high humidity and strong UV — hurricane season is an additional design driver for resilience. For Sarasota we would favour low-porosity white limestone outdoor tiles with a brushed or cleft finish to enhance wet traction and limit salt staining, and recommend sealed or sacrificial joint strategies in exposed locations. General guidance: 20–30 mm for pedestrian zones; 30–40 mm for light vehicular or service routes. The supplier could offer coastal performance datasheets, colour and finish samples, specification support and palletised delivery proposals.
Columbia, South Carolina
Columbia experiences hot, humid summers and moderate winters with periodic heavy rain; organic soiling and biological growth can be a long-term aesthetic consideration. In Columbia we would suggest specifying white limestone outdoor tiles with low absorption and a honed or lightly textured finish to balance appearance with slip resistance in damp conditions; routine cleaning guidance would be part of the specification. Use 20–30 mm for patios and 30–40 mm where light vehicles may be present as a starting point. The supplier could provide sample swatches, technical datasheets, maintenance recommendations and palletised logistics options.
Laredo, Texas
Laredo’s arid, hot climate brings intense solar exposure, low humidity and significant daytime surface heat; dust and thermal movement are also considerations. For Laredo we would propose white limestone outdoor tiles that are dense with low porosity and a honed or slightly textured finish to moderate glare and provide comfortable footing; specify movement joints to accommodate thermal swing. Thickness guidance would typically be 20–30 mm for pedestrian patios and 30–40 mm for light vehicle areas. The supplier could provide UV-stability notes, finish samples, specification text for bedding and palletised delivery estimates.
Bismarck, North Dakota
Bismarck’s continental climate includes very cold winters, freeze–thaw cycles and the need for durable paving that tolerates de-icing treatments and snow clearance. In Bismarck we would recommend white limestone outdoor tiles with low water absorption and reliable frost performance, finished in a textured or honed face to improve safety under wintry conditions; drainage and resilient subbase detailing would be emphasised. Typical thickness guidance: 20–30 mm for pedestrian areas; 30–40 mm for light vehicular use. The supplier could supply freeze-test data, sample pieces, specification support and palletised shipping arrangements.
FAQs — short scannable answers
Q: What are typical lead times for white limestone outdoor tiles from Citadel Stone?
A: Lead times generally range 6–12 weeks from confirmed order to delivery at project site (USA), depending on tile size, finish, quantity and current production schedule. Request firm lead time quote at specification stage and build schedule buffer for freight delays.
Q: How do I request finish samples?
A: Contact Citadel Stone directly with your project name, location, approximate square footage and preferred finishes (honed, sawn, brushed, tumbled). Request physical samples minimum 300×300 mm showing typical color range. Samples may be provided at no cost or nominal fee depending on order size.
Q: Can I match a later order to an earlier delivery if I need more tiles?
A: Matching later orders to earlier production lots is challenging due to natural quarry variation. Always order 5–10% contingency stock with your initial order and retain sample slabs from each lot. If you must reorder, provide Citadel Stone with original lot number and sample slab for best-effort matching. Expect minor color or finish variation.
Q: What’s the best way to repair a single cracked tile years after installation?
A: If you retained contingency stock from the original lot, replace the cracked tile with a matching unit. If no contingency stock is available, contact Citadel Stone with original lot number and photos. Expect minor variation. For small repairs, consider replacing a cluster of tiles (e.g., 3×3 grid) and blending in the new tiles to make variation less obvious. Alternatively, consult a stone restoration professional for crack repair or patching.
Q: What is the minimum order quantity?
A: Minimum order quantities vary by tile size and finish. Citadel Stone typically requires minimum pallet quantities (e.g., one full pallet per size/finish combination). Confirm minimum order and packaging details at quotation stage.
Q: How are tiles protected during shipping?
A: Tiles are typically crated on wooden pallets, with protective edge guards, interleaving sheets between layers, and shrink-wrap or banding. Request packing specifications and photograph crates upon delivery. Inspect for shifted loads, broken strapping or visible damage before signing delivery receipt.
Conclusion & Citadel Stone CTA
Specifying white limestone outdoor tiles for your project demands rigorous attention to technical data, lot matching, mock-up approval and long-term maintenance planning. Use this limestone tile spec sheet and buyer’s checklist to standardize your procurement process, protect your investment and ensure delivered material meets your quality and performance expectations. Request comprehensive technical data sheets (TDS), absorption and flexural strength test reports, and finish samples from Citadel Stone. Assemble a representative mock-up, photograph it wet and dry, and obtain written sign-off before committing to full orders. Retain contingency stock and sample slabs for future repairs.
Ready to specify? Contact Citadel Stone today to request the full TDS bundle, finish samples, mock-up support and a procurement consultation tailored to your project. Our team will guide you through lot selection, testing verification and delivery coordination to ensure your outdoor limestone installation exceeds expectations.
Safety note: Follow product label instructions and Safety Data Sheets (SDS) for all cleaners, sealers and adhesives. For structural or electrical work consult licensed professionals. Confirm warranty and compatibility with Citadel Stone technical data sheets (TDS).
